Frequently Asked Questions
Yes! You can view our availability and book your session directly online.
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We kindly ask for 24 hours’ notice to cancel or reschedule your appointment.
Cancellations within 24 hours will incur a $30 fee.
No-shows will be charged the full session amount.
Repeat violations may require prepayment for future bookings.
This policy allows us to respect your time, your therapist’s time, and the needs of others on our waitlist.
Please email us at info@KLynergyWellness.com with your name, purchase details (if available), and approximate date of issue. While physical cards are like cash and cannot be replaced in all cases, we’ll do our best to assist you.
Packages are non-refundable and must be used within 12 months of purchase. If sessions remain after that period, you may reactivate your package for $50, granting a 6-month extension. To reactivate, please email us at info@KLynergyWellness.com.
We pride ourselves on our training and onboarding process in order to assure you with specialists that go above and beyond your average experience. We understand the value of finding a therapist you like and we do everything in our power to carefully select all of therapists to meet a high standard. So to answer who is the best therapist? We say YES.
Our KLynergy Approach is Clinical and one aspect to are training program that all therapists go through is learning safe leverage and body mechanics. Learning leverage is a way to apply varying pressure so it is not a matter of adequate pressure but then safe pressure. One learning point to know for all clients looking for deep work is body awareness. When the body is tightening in areas other than the area the therapist is working on (called bracing) is an indication that the nervous system does not feel safe. Applying this type of pressure with coping strategies present in the body is not safe and therefore the we look to communicate with you to support our intention for the session. Our therapists all provide deep work AND this is not 'No Pain, No Gain' goal at any time during your session.
We understand how meaningful the client–therapist relationship can be. When a therapist transitions from KLynergy, we are committed to making the experience seamless for you. Our team of highly trained specialists are all educated in the KLynergy Method, ensuring continuity of care with someone who aligns with your goals. We’re happy to make personalized recommendations for your next session.
The best way to reach us is by emailing info@KLynergyWellness.com. For quick booking questions, you may also text or call (813) 769-9280, our main office line. Text often yields the fastest response if we’re in session.
Your first session includes a short intake and consultation. After using the restroom (if needed), your therapist will review your health history, goals, and session expectations. They’ll explain how to get on the table and step out while you get settled. Throughout the session, your therapist may check in to ensure your comfort and will adapt pressure or approach as needed.
Wear what feels comfortable to you. Some clients choose workout attire or undergarments, while others prefer no clothing under the sheet. You will always be professionally draped, and only the area being worked on will be uncovered. Therapists may request access to certain regions (e.g., hips) for therapeutic work and may advise on clothing choices to ensure the most effective session.
Yes! We offer customizable Corporate Wellness Programs, including on-site massage and wellness education. Email info@KLynergyWellness.com to discuss options for your company or team.
We encourage open communication. This is your session, and we want to support your needs while working within your body’s capacity. In some cases, your therapist may adjust pressure if the nervous system shows signs of distress. We ask for your trust—our team is trained to deliver effective treatment with your long-term health in mind.
Yes, on occasion. We believe in supporting the next generation of skilled and heart-centered practitioners. Email info@KLynergyWellness.com to inquire about upcoming opportunities.